Article 1. Applicability
1.1 These terms and conditions apply to all reservations and stays at Liabaquet Gîtes & Camping. By submitting a request or making a booking, you agree to these terms.
1.2 Deviations from these terms are only valid if we have confirmed them in writing.
Article 2. Reservation and confirmation
2.1 A reservation is established at the moment we have confirmed your request in writing (by email).
2.2 We aim to respond to every request within 24 hours.
2.3 A request via the online form is a request to check availability — not a definitive reservation until we confirm it.
Article 3. Payment
3.1 Prices and payment terms are stated in our final quote.
3.2 On confirmation you pay a deposit of 25%. The remaining amount is due no later than 4 weeks before arrival.
3.3 In the event of late payment, we may cancel the reservation.
Article 4. Cancellation by the guest
4.1 Cancellations must be made in writing (by email).
4.2 The following terms apply in the event of cancellation:
- Up to 6 weeks before arrival: 75% of the total refunded.
- Up to 2 weeks before arrival: 25% of the total refunded.
- From 2 weeks before arrival: 0% of the total refunded.
- In case of a no-show: 0% refunded.
In the event of a cancellation we charge €20.00 in administration costs.
Cancellations can only be made by emailing liabaquet@gmail.com. Please include your booking reference and arrival date.
4.3 We advise guests to take out travel and/or cancellation insurance.
Article 5. Arrival and departure
5.1 You can arrive from 15:00; on the day of departure we ask you to leave by 10:00.
5.2 Guests must identify themselves on arrival with valid proof of identity.
5.3 The accommodation is handed over in good order and must be left in the same condition by the guest.
Article 6. House rules and conduct
6.1 Guests agree to our house rules and to instructions given by staff.
6.2 In the event of serious nuisance, vandalism or failure to observe the house rules, we reserve the right to exclude the guest from the stay without refund.
6.3 Guests are liable for damage caused by themselves or by fellow travellers.
Article 7. Liability
7.1 We are not liable for damage to guests’ property or injury sustained during the stay, except in the case of intent or gross negligence on our part.
7.2 We are not liable for the unavailability of facilities due to force majeure (weather conditions, breakdowns, etc.).
Article 8. Complaints
8.1 Complaints are preferably discussed on site during the stay so that we can help straight away.
8.2 Written complaints can be submitted by email within 14 days of departure.
Article 9. Applicable law
9.1 These terms are governed by Dutch law.
9.2 Disputes are submitted to the competent court in the district where we are established.